Privacy Policy

PRIVACY POLICY FOR SENSE SENSORY LTD

This privacy policy sets out how Sense Sensory Ltd uses and protects any information that you give Sense Sensory Ltd when you use this website. Sense Sensory Ltd is dedicated to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Sense Sensory Ltd may change this policy from time to time by updating this page to ensure compliance with Data Protections laws and Regulation. You should check this page from to ensure that you are happy with any changes.

WHAT INFORMATION WE COLLECT

We may collect the following information:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

  • Cookies

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Please note that your information is not used for another use and never supplied to 3rd parties unless we are required by law to do so.

 

SECURITY PROCEDURES

At all times Sense Sensory Ltd is committed to safeguarding that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We use paypal and worldpay for processing payment information, both of which are secure systems.

BACKGROUND TO COOKIES AND HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps study web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your requests, likes and dislikes by collecting and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to Sense Sensory Ltd customer requirements. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us deliver you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers inevitably accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES THAT ARE WITHIN SENSE SENSORY LTD WEBSITE

Sense Sensory Ltd website may hold links to other websites of interest i.e. charities etc. for awareness, once you have used these links to leave our site, you should note that we do not have any control over other websites.

Therefore, we cannot be responsible for the protection and privacy of any information which you make available whilst visiting such sites and such sites are not ruled by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

HOW WE RESPONSIBLY LOOK AFTER YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information. If you would like us to remove you from our direct marketing mailing lists, please email us at info@sensesensory.co.uk

You can change your mind at any time and we fully support this.

For your peace of mind, Sense Sensory Ltd will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. Sense Sensory Ltd may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.  

You may request details of personal information which we hold about you under the Data Protection Act 1998 and General Data Protection Regulation (EU 2016/679). A small fee will be payable. If you would like a copy of the information held on you please email us at info@sensesensory.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Sense Sensory Ltd - Company Number: 10233330 - VAT number: 269495837

Registered in the UK- Registered Address: 31 Tudor Way, Hockley, Essex, SS5 4EY

Specialists in Sensory Room Design & Installation, Wall and Floor Padding for special needs, Sensory Garden Equipment and Sensory Toys

Sensory Room Design & Installation - Sensory Products & Sensory Equipment - Safe Spaces- Floor & Wall Padding - Sensory Garden Equipment - School Sensory Room Design

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